Privacy policy
1. Data controller
ISP GROUP BALEAR S.L. (brand Elite Yacht Protection). Address: Avinguda d'Ignasi Wallis, 50, 07800 Eivissa (Ibiza), Illes Balears. Data protection contact: info@ispcontrolsolar.com.
2. Data we process
Data you provide through the contact form: name, email address and the content of your message. Required fields are marked; if you do not provide them we cannot handle your request.
Usage data collected automatically for technical and security reasons, such as IP address, browser type and operating system, pages visited and date and time of access.
3. Purposes and legal basis
Responding to your enquiries and quote requests. Legal basis: your consent when submitting the form and pre-contractual measures taken at your request.
Ensuring the operation and security of the site and preventing spam and abuse of the form. Legal basis: legitimate interest.
Complying with legal obligations and, where applicable, defending claims. Legal basis: legal obligation and legitimate interest.
4. Recipients and processors
We do not disclose your data to third parties except where legally required. To provide the service we use providers acting as data processors: the web hosting provider, EmailJS (delivery of the form by email) and Google reCAPTCHA (spam and abuse protection, subject to Google’s Privacy Policy and Terms of Service).
Some of these providers may process data outside the European Economic Area; in that case the safeguards provided by the GDPR apply, such as standard contractual clauses or adequacy decisions. You can ask us for more information.
5. Retention
We keep data for as long as needed to handle your request and, afterwards, for the applicable legal periods. Once these have elapsed the data is deleted.
6. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to info@ispcontrolsolar.com. We will reply within one month.
If you believe we have not handled your data properly, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
7. Security and minors
We apply reasonable technical and organisational measures to protect your data. This site is not aimed at children under 14.
8. Changes to this policy
We may update this policy to reflect legal or service changes. Last updated: 2026-10-17.